TTI Policies

Privacy Statement

We respect and hold important the trust of our customers and will do everything possible to respect their rights to privacy. Turbo Technology, Inc. would never sell, trade, or make known any information you submit without your prior consent.

CLAIMS

All claims from damage must be made immediately by the consignee to the carrier. Turbo Technology is not liable for damage to the contents once the shipper has taken delivery from Turbo Technology. Insurance will be placed on all items of value over $250 and will be charged to the consignee. Parts of lessor value may be insured at the consignee’s and or Turbo Tech’s discretion. Refused deliveries will result in shipping charges and/or restocking fees being charged to the consignee of said merchandise.

WARRANTY

Turbo Technology will warranty any products that fail made by Turbo Technology Inc. This will include but not be limited to repairing or replacing said parts. Parts found to have been neglected and/or abused shall not be covered under warranty. Products sold by Turbo Technology Inc made by other manufacturers, are bound to that manufactures warranty including use and/or date of purchase stipulations. Warranty does not include progressive or subsequential damage and does not include any cost of labor for removal, or repair, nor transportation costs.

RETURNS

All returns to Turbo Technology Inc must be accompanied with an RGA #. Packages without a (Return Goods Authorization) number can be delayed in processing, refused, or returned to the sender. Unused and complete merchandise will only be accepted. Damages incurring from improperly repackaged items being returned to Turbo Technology Inc, will be charged back to the purchaser. No returns after 90 days from shipping date and no returns on specialty ordered and/or built items. All items are subject to a 25% restocking fee. Shipping charges to and from the customer on returned merchandise will not be refunded.

PAYMENT POLICIES

We accept Visa® and MasterCard®. Company checks are accepted upon prior credit approval. All returned checks are subject to a $30 processing charge. COD shipments are to be certified check/or money order only, unless prior credit/and or approval is established. Deposits are required on specialty ordered, built, and/ or high valued items and are non refundable.